UPDATE 2015:  This applies only if you signed up before 2015 and have not changed service plan.

New Service plans use a 30 day FAP period.

 

FAP: Fair Access Policy

 

FAP (Fair Access Policy): The majority of the packages also come with a pre-defined monthly data download limitation that forms part of YahClick’s Fair Access Policy, aka FAP. Subscribers are able to use up to 10% of their monthly download allowance at any time during a rolling 72-hour period. Once a subscriber has consumed the 10% download data allowance allocated during any rolling 72 hour period, the maximum “up to” download speed will be throttled accordingly to a pre-specified level based on the package speed. Should the subscriber wish to continue data download, the YahClick system permits the download but at the reduced speed however the connection is not terminated. Irrespective of speed of download, the YahClick is in essence an unlimited “always on” internet connection. The YahClick system does not currently limit the amount of data uploaded or reduce upload speeds. Even when a subscriber has exceeded their download limit and they go into FAP state, their upload speeds are maintained at original levels and uploaded data is not counted.

FAP Tokens: YahClick provides subscribers the ability to restore the speed of their service package by activating a Fair Access Policy (FAP) Reset Token through our web interface or by phoning our 24/7 Service Center. The FAP Reset Token resets the download counter back to zero and the subscriber gets a new full 72 hour data download allocation at the full service package speed (this is equal to 10% of the total monthly data allocation at any time during a rolling 3 day period or 72-hours).

Consumption limits and Notices. Consumers can access a usage meter through the End User Portal to monitor consumptio

 

Home User/ Consumer FAP Tokens:

 

 

Monthly Service Plans

10% FAP Threshold Download allowance

FAP Token Price Vat Inclusive

Value 512

150MB

R 46

Home 512

300MB

R 46

Home 1 Mbps

600MB

R 92

Home 2 Mbps

750MB

R 92

Home 5 Mbps

1.5GB

R 185

Home 7 Mbps

1.5GB

R 230

Home 10Mbps

1.8GB

R 230

FAP Tokens.  FAP tokens apply to all Consumer Service Plans. FAP tokens can be purchased in advance and do not expire. The FAP token will be passed as a credit to the Customer’s account.  The customer can activate as many FAP tokens as and when required and will reset to 10% of the monthly data allowance.

 

Home User/Consumer Voice Prioritised FAP Tokens:

 

 

Monthly Service Plans

10% FAP Threshold Download allowance

FAP Token Price Vat Inclusive

Premium Home V 1 Mbps (1 Voice Channel)

300MB

R 46

Premium Home V 2 Mbps (1 Voice Channel)

750MB

R 92

Premium Home V 4 Mbps (1 Voice Channel)

1.2GB

R 185

Premium Home V 7 Mbps (1 Voice Channel)

1.5GB

R 230

Premium Home V 10 Mbps (1 Voice Channel)

1.8GB

R 230

 

 

Business FAP Tokens:

 

 

Monthly Service Plans

10% FAP Threshold Download allowance

FAP Token Price Vat Inclusive

Business 1024

1GB

R 385

Business 2148

1,5GB

R 770

Business 3072

2,1GB

R 770

Business 5120

3GB

R 1 540

Business 10240

3,6GB

R 2 300

Business 15360

5GB

R 2 300

FAP Tokens.  FAP tokens apply to all Consumer Service Plans. FAP tokens can be purchased in advance and do not expire. The FAP token will be passed as a credit to the Customer’s account.  The customer can activate as many FAP tokens as and when required and will reset to 10% of the monthly data allowance.

 

Business Voice Prioritised FAP Tokens:

 

 

Monthly Service Plans

10% FAP Threshold Download allowance

FAP Token Price Vat Inclusive

Premium Home V 3 Mbps (1 Voice Channel)

2.1GB

R 770

Premium Home V 5 Mbps (2 Voice Channels)

3GB

R 1 540

Premium Home V 10 Mbps (2 Voice Channels)

3.6GB

R 2 300

Premium Home V 15 Mbps (3 Voice Channels)

5GB

R 2 300