UPDATE 2015: This applies only if you signed up before 2015 and have not changed service plan.
New Service plans use a 30 day FAP period.
FAP: Fair Access Policy
FAP (Fair Access Policy): The majority of the packages also come with a pre-defined monthly data download limitation that forms part of YahClick’s Fair Access Policy, aka FAP. Subscribers are able to use up to 10% of their monthly download allowance at any time during a rolling 72-hour period. Once a subscriber has consumed the 10% download data allowance allocated during any rolling 72 hour period, the maximum “up to” download speed will be throttled accordingly to a pre-specified level based on the package speed. Should the subscriber wish to continue data download, the YahClick system permits the download but at the reduced speed however the connection is not terminated. Irrespective of speed of download, the YahClick is in essence an unlimited “always on” internet connection. The YahClick system does not currently limit the amount of data uploaded or reduce upload speeds. Even when a subscriber has exceeded their download limit and they go into FAP state, their upload speeds are maintained at original levels and uploaded data is not counted.
FAP Tokens: YahClick provides subscribers the ability to restore the speed of their service package by activating a Fair Access Policy (FAP) Reset Token through our web interface or by phoning our 24/7 Service Center. The FAP Reset Token resets the download counter back to zero and the subscriber gets a new full 72 hour data download allocation at the full service package speed (this is equal to 10% of the total monthly data allocation at any time during a rolling 3 day period or 72-hours).
Consumption limits and Notices. Consumers can access a usage meter through the End User Portal to monitor consumptio
Home User/ Consumer FAP Tokens:
Monthly Service Plans
|
10% FAP Threshold Download allowance
|
FAP Token Price Vat Inclusive
|
Value 512
|
150MB
|
R 46
|
Home 512
|
300MB
|
R 46
|
Home 1 Mbps
|
600MB
|
R 92
|
Home 2 Mbps
|
750MB
|
R 92
|
Home 5 Mbps
|
1.5GB
|
R 185
|
Home 7 Mbps
|
1.5GB
|
R 230
|
Home 10Mbps
|
1.8GB
|
R 230
|
FAP Tokens. FAP tokens apply to all Consumer Service Plans. FAP tokens can be purchased in advance and do not expire. The FAP token will be passed as a credit to the Customer’s account. The customer can activate as many FAP tokens as and when required and will reset to 10% of the monthly data allowance.
Home User/Consumer Voice Prioritised FAP Tokens:
Monthly Service Plans
|
10% FAP Threshold Download allowance
|
FAP Token Price Vat Inclusive
|
Premium Home V 1 Mbps (1 Voice Channel)
|
300MB
|
R 46
|
Premium Home V 2 Mbps (1 Voice Channel)
|
750MB
|
R 92
|
Premium Home V 4 Mbps (1 Voice Channel)
|
1.2GB
|
R 185
|
Premium Home V 7 Mbps (1 Voice Channel)
|
1.5GB
|
R 230
|
Premium Home V 10 Mbps (1 Voice Channel)
|
1.8GB
|
R 230
|
Business FAP Tokens:
Monthly Service Plans
|
10% FAP Threshold Download allowance
|
FAP Token Price Vat Inclusive
|
Business 1024
|
1GB
|
R 385
|
Business 2148
|
1,5GB
|
R 770
|
Business 3072
|
2,1GB
|
R 770
|
Business 5120
|
3GB
|
R 1 540
|
Business 10240
|
3,6GB
|
R 2 300
|
Business 15360
|
5GB
|
R 2 300
|
FAP Tokens. FAP tokens apply to all Consumer Service Plans. FAP tokens can be purchased in advance and do not expire. The FAP token will be passed as a credit to the Customer’s account. The customer can activate as many FAP tokens as and when required and will reset to 10% of the monthly data allowance.
Business Voice Prioritised FAP Tokens:
Monthly Service Plans
|
10% FAP Threshold Download allowance
|
FAP Token Price Vat Inclusive
|
Premium Home V 3 Mbps (1 Voice Channel)
|
2.1GB
|
R 770
|
Premium Home V 5 Mbps (2 Voice Channels)
|
3GB
|
R 1 540
|
Premium Home V 10 Mbps (2 Voice Channels)
|
3.6GB
|
R 2 300
|
Premium Home V 15 Mbps (3 Voice Channels)
|
5GB
|
R 2 300
|